Transform Customer Experience with Real-Time Feedback Platform
Features
Real-Time Insights for Better Decisions
Capture customer opinions instantly after service delivery. Identify issues before they escalate and take corrective action quickly. Monitor satisfaction across departments, locations, and team members in real-time.
Build Trust & Transparency
Show customers you value their voice. When people feel heard, they build stronger relationships with your brand. Increase loyalty and retention through meaningful engagement and visible action on feedback.
WhatsApp Integration for Service Communication
Enable service-related communication through WhatsApp. Send alerts, updates, and feedback requests directly to customers. This helps businesses communicate efficiently and provide timely information using a familiar messaging platform.
Fully Customizable for Any Industry
Tailored solutions for hospitals, hotels, schools, gyms, retail stores, and any service business. Configure questions, ratings, and workflows easily. Works seamlessly across all devices and platforms.
Information Security
Dilite follows information security best practices and complies with privacy regulations including SOC 2 controls
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